Access Key

Before we can access your server you must first install our SSH public key. You must do the following on EACH server you wish for us to access.
In SSH as root do the following:
cd /tmp
sh add
Once the script has run the key will be installed. You can now submit your servers IP and SSH port to our support team. Please note we don't require a root password.
To remove our SSH key do the following:
cd /tmp
sh remove
Once the script has run the key will be removed.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Munin: MySQL InnoDB free tablespace WARN

Because of the fact that Munin by default throws a warning at 2GB free tablespace and a critical...

Munin: Apache monitoring after nginxcp install

If you installed nginxcp to boost your cPanel server performance, then you might have noticed...

Munin: Fix MySQL graphs not updating

If you have setup munin-node on a cPanel server it's possible that your MySQL graphs stop...

Percona with cPanel: cannot open shared object file

A recent Percona upgrade caused problems with PHP on some cPanel servers. The name of...

Public SSH key

Before we can log into your server, please add the following to your authorized_keysfile:...